Weekend Construction and Warranty Calls
If you get caught on a call related to construction schedule or warranty, calmly explain that all the administrative staff responsible and all construction crews are off on the weekends.
Offer to take a message and have somebody call them on Monday.
You may leave a message at the warehouse at (602) 971-8481, but definitely have the sales assistant follow-up with a phone call to the appropriate party on Monday.
If there are any customers with complaints, Kirsten should be alerted as the customer advocate. She is reachable at Scottsdale, at (480) 941-8481.
Offer to take a message and have somebody call them on Monday.
You may leave a message at the warehouse at (602) 971-8481, but definitely have the sales assistant follow-up with a phone call to the appropriate party on Monday.
If there are any customers with complaints, Kirsten should be alerted as the customer advocate. She is reachable at Scottsdale, at (480) 941-8481.
posted by Don Sheu at 11:48 AM
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