Giving out Crew Phone Numbers

Kent brought it to my attention that somebody gave out an electrician's phone number for a pre-site on a customer's property.

One, don't give out crew phone numbers. They're too busy trying to get pools finished to have contact with customers.

Customers have construction superintendent's numbers, and are entitled to that. If a customer doesn't have it, provide them with his/her super's number.

Our crews get paid each time they make a trip out to a property. If there is a pre-site for some special circumstance, get a construction superintendent involved.

Every salesperson should know the super for the area. I'd recommend frequent bribery.