Deck Changes
If a customer wants to change a deck after the deck has been formed, or tries to change the deck as it is being poured, there is an immediate pull-off.
There will be a $500 pull-off charge, and the $250 change order fee, and the salesperson must produce a new plan with the new deck design. It is at minimum a two week delay on the pool.
It's important, as you're signing-up customers to make sure they understand any changes will slow the build and are expensive.
Let them know in particular, deck changes are expensive. I'd tell them stories, like can you believe we had this one customer started moving forms during the night before the crew showed-up to pour the deck. Tell them the whole crew had to pull-off, it was a $500 charge for the pull-off and it delayed the pool for a month.
Super, super important you tell them that any changes grinds everything to a halt.
There will be a $500 pull-off charge, and the $250 change order fee, and the salesperson must produce a new plan with the new deck design. It is at minimum a two week delay on the pool.
It's important, as you're signing-up customers to make sure they understand any changes will slow the build and are expensive.
Let them know in particular, deck changes are expensive. I'd tell them stories, like can you believe we had this one customer started moving forms during the night before the crew showed-up to pour the deck. Tell them the whole crew had to pull-off, it was a $500 charge for the pull-off and it delayed the pool for a month.
Super, super important you tell them that any changes grinds everything to a halt.
posted by Don Sheu at 11:58 AM
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